One summer, I believe it was between my freshman and sophomore years in college, I worked making airline food. I understand it’s hard to imagine that there are people who make that food. Who actually get up in the morning and get dressed and drive to a location wherein airline food is created, but it’s true.
Of course, this was back in the days when airlines still served food, even in the deepest depths of coach; hot food delivered on little TV dinner trays. These were also the days you could meet arriving passengers at the gate, and you didn’t have to take off your shoes to go through security, and box cutters were considered a perfectly reasonable thing to carry on a plane. So, you know, trade-offs.
The first thing you should know about making airline food is that Henry Ford was right: you can make anything on an industrial line. Cars? Ham & Cheese? It all works. I would stand there at my station and dish stewed apples into the tray as it rolled by, or place the congealed ham & egg “omelet” next to the biscuit, or the olive and cherry tomato in the salad. (This was before United figured out olives were costing them a billion a year and stopped serving them. It was the OLDEN DAYS. Also, everything was in black & white.)
The other thing you should know about airline food, at least how it was back then, is that regardless of the quality of the food, it all came from the same place. All the airlines contracted with this company (Marriott) to make their food. So if you were convinced that United’s food was far superior to Delta’s food, this may well have been true, but they both came from the same place. In addition, First Class food was made next to third-class rations. I’m not saying the quality was the same. I’m saying that the same people in the same kitchens would be producing, side-by-side, very nice and very craptacular food. It was a bit of a mind fuck.
Of course, First Class had its own “stations” where the food was assembled by presumably highly-trained, First-Class-caliber line workers. Being new and essentially transient, as most college students are, I was assigned to the Delta station, cabin class. Stations had about 4 or 5 people plus a lead. There were two ladies at my station: one from Puerto Rico who spoke excellent, if highly-accented and excitable, English, and one from Iran who spoke no English, who hated each other like East & West Coast rappers. (This was before East & West Coast rap.) Their hatred was amazing, considering there was no shared language, nor even a shared cultural animosity. As far as I know, there’s no Gaza Strip-type issue between Puerto Rico and Iran.
Most of the fights seemed to stem from control over the clean rags left at each station. There was always a box of clean rags every morning, enough to use to clean spills or wipe the station down, but not enough that each person working at the station could have “their own.” The first few people at the station would always grab a rag and tuck it into their waistband, and if you weren’t Johnny-on-the-Spot, you would miss out on your opportunity to have “your own” clean rag for the day. It caused a lot of ill will. One time Miss Puerto Rico threatened Miss Iran with a knife over a rag. She got sent home for the day, but she was back the next. Workplace security had not been invented yet.
Some days when I’m feeling particularly uptight over some work-related B.S., I try to remember the rags. It’s just a dishcloth, people. No need to knife anyone over it.
Of the two ladies, I preferred the woman from Iran even though I could never really talk with her. We communicated with facial expressions and smiles. Occasionally she would slip a treat from the line into my pocket, a cookie or a biscuit. She’s the only person I ever met who thought I needed fattening up.
Miss Puerto Rico was a talker, the sort of person who sort of claims you as a friend and before you know it you’re hearing the endless stories. My daughter wrecked my car. My landlord killed my dog. My (expletive) husband and his (expletive) girlfriend won’t move out of the garage. I was a young and impressionable audience. I might have even loaned her money once, nothing much, like a $20 or something. Whatever it was, it was worth it just for her sheer entertainment value.
Of course, this was back in the day when a pack of cigarettes cost 99 cents. The world was a happier, simpler place then.
Kati Irons is a mild-mannered librarian by day and scribbler of the ridiculous at night. She is currently homeless on the web, although she does have an ancient blog, where you may be able to read some of her classic works if they are not too encrusted with dust.